Carol Sinclair lost her connection with ISP Aliant and, by her own account, spent days trying to get the line fixed.
"I was polite the first 20 times I talked to them. But each one gave me the same routine: 'Is the modem connected? Are the lights blipping?'," she told The Globe and Mail.
"And then each one would say: 'It should be working. The problem must be with your computer.' I was a little stressed. I had six days to do a month's work."
Although this bit of the story made me wonder:
Finally Sinclair said she resorted to impersonating a man's voice and got a repairman sent out the next day, a "huge, strapping young man", 21 year-old David Scott.
Do you really have to be a man to get a repairman? Surely people don't still think women don't know how to use the internet do they?